JUMPING JAX CUES

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Policies

Privacy Policy:

“We respect and are committed to protecting your privacy. We may collect
personally identifiable information when you visit our site. We also automatically
receive and record information on our server logs from your browser including
your IP address, cookie information and the page(s) you visited. We will not sell
your personally identifiable information to anyone.”

SECURITY POLICY:

“Your payment and personal information is always safe. Our Secure Sockets
Layer (SSL) software is the industry standard and among the best software
available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot
be read over the internet.”

REFUND POLICY:

“We offer 30 Money Back Guarantee on almost every product we offer. Please
call customer service at 573-712-8816, in advance to obtain an RMA number
(Return Merchandise Authorization) within 30 days of purchase date.”

“All refunds will be provided as a credit to the PayPal used at the time of
purchase within five (5) business days upon receipt of the returned
merchandise.”

Shipping Policy/Delivery Policy:

“Please be assured that your items will ship out within two days of purchase, unless your items include custom mfg. items. All orders are completed in sequence of date ordered.
We determine the most efficient shipping carrier for your order. The carriers that
may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or
FedEx.
If you’re trying to estimate when a package will be delivered, please note the
following:
Credit card authorization and verification must be received prior to processing.
Federal Express and UPS deliveries occur Monday through Friday, excluding
holidays.
If you require express or 2 day shipping, please call us at 573.712.8816 for
charges.
SHIPPING AND HANDLING COSTS:
Pool Cues $12.50
Joint Protectors and Cue Dew $8.50
PLEASE NOTE: Out of state orders WILL NOT be charged sales tax.
Orders Shipped to Missouri
be charged 7.725% sales tax


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